General information about Zendesk
With the Zendesk tool you can bring your sales and support departments together in one place.
Improve your customer service by ensuring that contact is available anywhere, any time, thanks to AI-based bots that will know how to best respond to your customers. With Zendesk's interface you can also enable your sales teams to collaborate, and communicate with customers on a single platform.
Finally, you can also access your customer data easily, with integrations from your other systems. This enables efficient and fast analysis of customer needs.
Up to $50000 in savings
This deal is only for new Zendesk customers
Deal selected
6 months free of both Zendesk Suite and Sales CRM (any edition) + 15% off for 12 months
Unlock our Zendesk deal and access 6 months free of both Zendesk Suite and Sales CRM (any edition) + 15% off for 12 months, saving you up to $50000 for your startup. Secret has over 280+ verified deals and discounts for you to save money on the best SaaS and subscription services for your startup to grow. Don't waste time, take advantage of our promotions now thanks to our Zendesk promo codes, coupons and credits valid in May 2023.
Zendesk features
An automated, available and optimized customer service.
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Be available for your customers
Provide support from anywhere at any time with AI-based forums and bots.
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Boost your teams' efficiency
Enable your teams to collaborate and be more efficient by accessing predefined answers for each problem.
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Access your company's data
Integrate all your customer data to get a single view of their journey. This way you can analyse their needs and respond to them.
Zendesk: Pros & Cons
Pros
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Unified workspace: Every employee finds customer information quickly and efficiently
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Omnichannel capabilities: The customer service platform is ideal for providing support across all channels
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Analytics and reporting: Comprehensive and highly relevant analytics capabilities
Cons
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Analytics and reporting: Comprehensive and highly relevant analytics capabilities
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Pricing: Customer support platform pricing plans are quite expensive
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Customization: The tool’s customization features are limited
Why is Zendesk better than other CRM software?
Zendesk pricing plans are more competitive than Freshdesk: 4.2 vs 0.1
Zendesk is better at number of features than Freshdesk: 110 vs 33
Zendesk pricing plans are more competitive than Intercom: 4.2 vs 4.1
Zendesk has more features than HubSpot: 110 vs 96
Zendesk is easy to use compared to Salesforce Essentials: 4.6 vs 4.1
Zendesk pricing plans are more competitive than Salesforce Essentials: 4.2 vs 4.0
Zendesk is better at number of features than Salesforce Essentials: 110 vs 85
Zendesk Partner Agencies & Experts
It is with the greatest care that we have selected the best agencies and experts across the world to help you implement, use, and optimize Zendesk.
